Network Support Manager - Adelaide

Adelaide, Australia
Full Time
LMG
Mid Level

Who are we?

LMG is the largest aggregator across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Proudly family-owned and led, LMG supports businesses operating under their own brand or the Loan Market brand, and partners with over 65 banks and lenders. The business has grown rapidly, reaching a $350 billion loan book and helping more than 300,000 customers in 2022.

We're not a conventional company with a lot of rules and hierarchy, and we don’t intend to become one. We're a big company with a start-up attitude. Our success is based on hiring outstanding people and accepting nothing less than being the best at what we do.

About the role -

This role will support our state distribution teams (including LMG, Loan Market, Commercial and Asset Finance and Implementation teams) in the execution of the LMG business strategy and service with their administrative needs, organisation of events as well as supporting the State Directors. This is a great opportunity for an enthusiastic team player, who is a fast thinker with previous experience in a busy administrative or PA or event coordinator role.

Key responsibilities:

1. Management of state based broker and corporate events eg International Women’s Day: Coordination of local events including venue sourcing, budget management, event registration management. Assistance with managing event agendas, managing internal presenters and their presentation decks

2. Be the glue that keeps the state together between aggregation staff and specialist staff in the state - Administrative support to the State Directors and sales teams

including the network and being first point of contact for any enquiries

3. Prepare meetings for State Directors: agendas, manage attendance, distribution and communication of information to relevant parties

4. Administrative tasks for the states - organising venues for meetings, travel with preferred vendors and Administrative support to the State Director’s/BDM’s, diary and email management, complete and submit expenses for state manger

5. Be familiar and understand the LMG Way and what is required of brokers and where the broker can access information.

- Complete and submit expense claims

- Compiling and distribute weekly reports for the states

- Fortnightly newsletters

As required:

- Scheduling broker inductions

- Booking travel and accommodation

- Office Administration and General duties

- Support in onboarding new brokers

- Support and collaboration with other State Administrators

- Be familiar with and understand the LMG way and what is required of brokers and where the broker can access information

- Order awards and certificates

- Manage invitations to events external events eg MFAA

- Assist with local corporate office events such as International Women’s Day and Christmas party planning

- Attend and assist with planning of broker events as required

To succeed in this role you will bring with you:

- Ability to work effectively in a high volume team environment

- Minimum of 3 years experience in administration and/ or events coordination

- Ability to work autonomously and use initiative

- High attention to detail and accuracy

- Strong computer skills and with the ability to learn quickly (Microsoft Office Suite including Word, Excel and G Suite)

- Strong organisational and planning skills

- A high level of professionalism

- Excellent verbal and written communication skills

- Familiarity with event registration systems

- Good knowledge of local event venues

- Experience within lending or broking would be highly regarded

Our benefits -

  • 6 ‘Me’ days per year - days on top of your annual leave allowance to look after number 1, you!
  • 16 weeks paid parental leave & up to 52 weeks paid superannuation
  • Paid Fertility Treatment leave
  • 12 days personal leave
  • Paid Study leave - let us help you develop your career by supporting your studies
  • Hybrid working - flex the working week in a way that suits you.
  • Internal L&D programs - boost your skills and help carve your career path.
  • Religious and cultural swap leave - swap a public holiday for a day you prefer to celebrate
  • Option to purchase additional annual leave - sometimes you need some extra time and we want to give you that choice.
  • LMGPerks - Save thousands of dollars and grab huge discounts with the biggest brands
  • Paid volunteer day - take a paid day away from work to support a cause close to you.
  • Employee referral program - we love it when our people refer their people!
  • Wellbeing support - EAP to support you personally including financial and career advice.

At LMG, we believe that a diverse and inclusive workforce is essential to our success. We're committed to creating a workplace where everyone feels valued, respected, and supported, regardless of their race, gender identity, sexual orientation, religion, age, or any other aspect of their identity. We recognize that diversity brings a variety of perspectives and experiences that are essential to fostering innovation and driving business success. As an inclusive employer, we strive to create a culture where everyone can thrive and bring their best selves to work every day.

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