Senior Cloud Engineer

About the role -

LMG’s technology team provides technology infrastructure and services to deliver the full range of financial services including mortgages, asset finance, insurances and financial planning across Australia and New Zealand. Our operational focus is to provide efficient and enabling technology, manage information strategically, and expand and improve our service delivery. The engineering team is responsible for the development, implementation and support of technology services for all corporate staff, our franchisees, and independent contractors.

We work with Continuous Improvement and Continuous Deployment. We are agile and fast moving and yet we have the benefits of working in a larger organisation with the resources and stability that allows for innovation and the opportunity to work on large scale, complex systems.This is a great opportunity to work with like-minded technology enthusiasts in a nimble environment using cloud-based technologies with the freedom to explore your own ideas. We encourage our engineers to be curious, and to influence processes and products.

Duties and Responsibilities -

• Strategic Ownership: Primary accountability for the stability, performance, and scalability of the MyCRM cloud ecosystem. Ownership of the long-term roadmap for CI/CD maturity, developer experience, and infrastructure resilience.
• Architectural Leadership: Designing and implementing cloud-native solutions that balance high availability and security with cost optimisation (FinOps) and performance. Defining the standards for how solutions are built rather than simply executing tasks.
• Technical Governance: Leading the decision-making process for cross-departmental technical standards. Vetting new technologies and ensuring infrastructure choices align with the broader business strategy.
• Mentorship & Culture: Championing a high-performance DevOps culture. Mentoring junior and mid-level engineers, conducting deep-dive technical sessions, and fostering an environment of continuous improvement.
• Infrastructure Evolution: Proactive identification of technical debt within the cloud stack. Leading the migration from legacy patterns to modern, automated, and self-healing architectures.
• Rapid Prototyping & R&D: Driving innovation by validating emerging technologies (e.g., Serverless, Service Mesh, or AI-driven ops) through high-level proof-of-concepts that solve complex business problems.
• Incident Management Leadership: Serving as a technical escalation point for complex production issues, leading "blameless post-mortems" to ensure systemic improvements follow every outage.

Skills and Experience Required -

Essential:

• Public Cloud: Extensive experience architecting and managing enterprise-grade public cloud environments (AWS highly preferred).
• Kubernetes: Extensive experience in Kubernetes (EKS), including container orchestration, scaling, cluster hardening, networking, and resource optimisation.
• Terraform IaC & Automation: Extensive experience using Terraform, with the ability to build modular, reusable infrastructure-as-code libraries.
• Database: Deep knowledge of relational databases (Postgres, MSSQL), including performance tuning, high-availability configurations, and disaster recovery planning.
• Security: Applied understanding of the Principle of Least Privilege (PoLP), IAM roles, encryption at rest/transit, security groups, and compliance frameworks.
• Communication: Proficiency in translating technical and infrastructure requirements into business value for stakeholders and non-technical product owners.
• Leadership: Proven track record of leading initiatives from discovery to delivery with autonomy and curiosity.

Desirable:

• Observability Architecture: Experience defining and implementing SLOs and SLIs using OpenTelemetry, Prometheus, Datadog or similar to measure service reliability and manage error budgets.
• DevSecOps Mastery: Experience integrating automated security scanning (SAST/DAST) and "Policy as Code" into deployment pipelines.
• Cloud Economics: Proven experience in FinOps, specifically regarding the reduction of cloud spend through right-sizing and architectural shifts.
• Domain Knowledge: Previous experience in Fintech or regulated industries, specifically regarding mortgage or insurance data privacy.
• Scripting & Tooling: Proficiency in Powershell, Bash or equivalent to build custom internal tooling that enhances the developer experience.